top of page
Have questions? We have answers.
-
Do you deliver?Yes. Delivery service fees will vary according to location.
-
When do I pay you?You will submit payment for your order once you receive your invoice. All payments will be made online.
-
What's the cost of a custom cake?The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
-
How do I know my price?We will send you a quote for your order once we have all the information needed.
-
What type of events do you make cakes for?We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
-
What payment methods do you accept?Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
-
Do you have a refund policy for custom dessert orders?Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
-
How many gift cards can I use per order?You can use as many Unforgettables gift cards as you would like per order.
-
When do Unforgettables gift cards expire?Unforgettables gift cards do not expire.
-
Can I use part of my gift card and save the remaining balance for a future order?If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
-
Do you deliver?Yes. Delivery service fees will vary according to location.
-
When do I pay you?You will submit payment for your order once you receive your invoice. All payments will be made online.
-
What's the cost of a custom cake?The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
-
How do I know my price?We will send you a quote for your order once we have all the information needed.
-
What type of events do you make cakes for?We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
-
What payment methods do you accept?Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
-
Do you have a refund policy for custom dessert orders?Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
-
How many gift cards can I use per order?You can use as many Unforgettables gift cards as you would like per order.
-
When do Unforgettables gift cards expire?Unforgettables gift cards do not expire.
-
Can I use part of my gift card and save the remaining balance for a future order?If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
-
Do you deliver?Yes. Delivery service fees will vary according to location.
-
When do I pay you?You will submit payment for your order once you receive your invoice. All payments will be made online.
-
What's the cost of a custom cake?The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
-
How do I know my price?We will send you a quote for your order once we have all the information needed.
-
What type of events do you make cakes for?We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
-
What payment methods do you accept?Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
-
Do you have a refund policy for custom dessert orders?Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
-
How many gift cards can I use per order?You can use as many Unforgettables gift cards as you would like per order.
-
When do Unforgettables gift cards expire?Unforgettables gift cards do not expire.
-
Can I use part of my gift card and save the remaining balance for a future order?If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
-
Do you deliver?Yes. Delivery service fees will vary according to location.
-
When do I pay you?You will submit payment for your order once you receive your invoice. All payments will be made online.
-
What's the cost of a custom cake?The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
-
How do I know my price?We will send you a quote for your order once we have all the information needed.
-
What type of events do you make cakes for?We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
-
What payment methods do you accept?Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
-
Do you have a refund policy for custom dessert orders?Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
-
How many gift cards can I use per order?You can use as many Unforgettables gift cards as you would like per order.
-
When do Unforgettables gift cards expire?Unforgettables gift cards do not expire.
-
Can I use part of my gift card and save the remaining balance for a future order?If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
bottom of page