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Have questions? We have answers.

  • Do you deliver?
    Yes. Delivery service fees will vary according to location.
  • When do I pay you?
    You will submit payment for your order once you receive your invoice. All payments will be made online.
  • What's the cost of a custom cake?
    The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
  • How do I know my price?
    We will send you a quote for your order once we have all the information needed.
  • What type of events do you make cakes for?
    We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
  • What payment methods do you accept?
    Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
  • Do you have a refund policy for custom dessert orders?
    Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
  • How many gift cards can I use per order?
    You can use as many Unforgettables gift cards as you would like per order.
  • When do Unforgettables gift cards expire?
    Unforgettables gift cards do not expire.
  • Can I use part of my gift card and save the remaining balance for a future order?
    If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
  • Do you deliver?
    Yes. Delivery service fees will vary according to location.
  • When do I pay you?
    You will submit payment for your order once you receive your invoice. All payments will be made online.
  • What's the cost of a custom cake?
    The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
  • How do I know my price?
    We will send you a quote for your order once we have all the information needed.
  • What type of events do you make cakes for?
    We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
  • What payment methods do you accept?
    Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
  • Do you have a refund policy for custom dessert orders?
    Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
  • How many gift cards can I use per order?
    You can use as many Unforgettables gift cards as you would like per order.
  • When do Unforgettables gift cards expire?
    Unforgettables gift cards do not expire.
  • Can I use part of my gift card and save the remaining balance for a future order?
    If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
  • Do you deliver?
    Yes. Delivery service fees will vary according to location.
  • When do I pay you?
    You will submit payment for your order once you receive your invoice. All payments will be made online.
  • What's the cost of a custom cake?
    The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
  • How do I know my price?
    We will send you a quote for your order once we have all the information needed.
  • What type of events do you make cakes for?
    We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
  • What payment methods do you accept?
    Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
  • Do you have a refund policy for custom dessert orders?
    Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
  • How many gift cards can I use per order?
    You can use as many Unforgettables gift cards as you would like per order.
  • When do Unforgettables gift cards expire?
    Unforgettables gift cards do not expire.
  • Can I use part of my gift card and save the remaining balance for a future order?
    If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
  • Do you deliver?
    Yes. Delivery service fees will vary according to location.
  • When do I pay you?
    You will submit payment for your order once you receive your invoice. All payments will be made online.
  • What's the cost of a custom cake?
    The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
  • How do I know my price?
    We will send you a quote for your order once we have all the information needed.
  • What type of events do you make cakes for?
    We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
  • What payment methods do you accept?
    Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
  • Do you have a refund policy for custom dessert orders?
    Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
  • How many gift cards can I use per order?
    You can use as many Unforgettables gift cards as you would like per order.
  • When do Unforgettables gift cards expire?
    Unforgettables gift cards do not expire.
  • Can I use part of my gift card and save the remaining balance for a future order?
    If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders. If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
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